Contact SubKart
Have a question about an order, product, payment, delivery, return or refund? We’re here to help.
Customer Support
Email: support@subkart.in
For the time being, SubKart provides customer support through email.
What should I include in my email?
For an existing order, please include:
- Order number
- Name used for the order
- Email address used for the order
- Description of your issue
- Photos/videos where applicable
Providing your order number and relevant information helps us respond more efficiently.
For damaged or incorrect products
If you received a damaged, defective, wrong or missing product, please contact us within 2 days of delivery.
Where applicable, please keep:
- Original packaging
- Product
- Shipping label
- Photos
- Opening-box/unboxing video
- Testing proof for non-working products
These may be required to review your claim.
Important
Please do not send payment card numbers, passwords, OTPs or other sensitive authentication information by email.